{"id":8913,"date":"2023-11-28T09:45:16","date_gmt":"2023-11-28T14:45:16","guid":{"rendered":"https:\/\/campuslean.com\/the-7-steps-to-a-successful-gemba-walk\/"},"modified":"2024-07-29T20:39:35","modified_gmt":"2024-07-30T00:39:35","slug":"the-7-steps-to-a-successful-gemba-walk","status":"publish","type":"post","link":"https:\/\/campuslean.gumstaging.fr\/en\/the-7-steps-to-a-successful-gemba-walk\/","title":{"rendered":"The 7 Steps to a Successful Gemba Walk"},"content":{"rendered":"\n<p>The 5S, Kaizen, and Kanban methods, the Six Sigma approach, just-in-time production\u2026 these are just a few of the tools and methodologies used in <em>LEAN management<\/em>. Now, we\u2019re going to add the Gemba walk. What does Gemba mean? What is a Gemba walk? What are the keys to a successful Gemba walk? Let\u2019s find out!<\/p>\n\n<h2 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-2-color\"><strong><strong>What is a Gemba walk?<\/strong><\/strong><\/mark><\/h2>\n\n<p><em>Gemba<\/em> is a Japanese term meaning \u201cactual place.\u201d In <em>LEAN management<\/em>, it refers to the physical location where the work is being done.<\/p>\n\n<p>Gemba walking, also known as floor walking, is a management technique that promotes communication and efficiency. It could involve a team leader or supervisor going out to meet team members, or an executive touring the company or visiting a particular sector.<\/p>\n\n<p>The goal: Gather information right in the field, rather than relying on reports, second-hand information, or assumptions. Gemba walks provide an opportunity to observe and understand processes and procedures. They also foster closeness and trust with employees.<\/p>\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-2-color\"><strong>Gemba walks have many benefits. Among others, they:<\/strong><\/mark><\/h3>\n<style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box8893_850f2f-ad .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box8893_850f2f-ad .kt-blocks-info-box-link-wrap{border-top:0px solid var(u002du002dglobal-palette7, #eeeeee);border-right:0px solid var(u002du002dglobal-palette7, #eeeeee);border-bottom:0px solid var(u002du002dglobal-palette7, #eeeeee);border-left:0px solid var(u002du002dglobal-palette7, #eeeeee);border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:0px;padding-left:0px;}.kt-info-box8893_850f2f-ad .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box8893_850f2f-ad .kt-info-svg-icon-flip, .kt-info-box8893_850f2f-ad 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0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box8893_850f2f-ad .kt-blocks-info-box-link-wrap{border-top:0px solid var(u002du002dglobal-palette7, #eeeeee);border-right:0px solid var(u002du002dglobal-palette7, #eeeeee);border-bottom:0px solid var(u002du002dglobal-palette7, #eeeeee);border-left:0px solid var(u002du002dglobal-palette7, #eeeeee);}}@media all and (max-width: 767px){.kt-info-box8893_850f2f-ad .kt-blocks-info-box-link-wrap{border-top:0px solid var(u002du002dglobal-palette7, #eeeeee);border-right:0px solid var(u002du002dglobal-palette7, #eeeeee);border-bottom:0px solid var(u002du002dglobal-palette7, #eeeeee);border-left:0px solid var(u002du002dglobal-palette7, #eeeeee);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box8893_850f2f-ad\"><span class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-left kt-info-halign-left\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_chevron-circle-right kt-info-svg-icon\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><p class=\"kt-blocks-info-box-text\">Conna\u00eetre la r\u00e9alit\u00e9 sur le terrain;<\/p><\/div><\/span><\/div>\n<style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box8893_467b93-1c .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box8893_467b93-1c .kt-blocks-info-box-link-wrap{border-top:0px solid var(u002du002dglobal-palette7, #eeeeee);border-right:0px solid var(u002du002dglobal-palette7, #eeeeee);border-bottom:0px solid var(u002du002dglobal-palette7, #eeeeee);border-left:0px solid var(u002du002dglobal-palette7, #eeeeee);border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:0px;padding-left:0px;}.kt-info-box8893_467b93-1c .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box8893_467b93-1c .kt-info-svg-icon-flip, .kt-info-box8893_467b93-1c .kt-blocks-info-box-number{font-size:28px;}.kt-info-box8893_467b93-1c .kt-blocks-info-box-media{color:var(--global-palette1, #3182CE);border-radius:200px;overflow:hidden;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:20px;margin-bottom:0px;margin-left:0px;}.kt-info-box8893_467b93-1c .kt-infobox-textcontent h2.kt-blocks-info-box-title{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box8893_467b93-1c .kt-infobox-textcontent .kt-blocks-info-box-text{color:var(--global-palette2, #2B6CB0);}.wp-block-kadence-infobox.kt-info-box8893_467b93-1c .kt-blocks-info-box-text{font-size:var(--global-kb-font-size-md, 1.25rem);font-weight:bold;}.kt-info-box8893_467b93-1c .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box8893_467b93-1c .kt-blocks-info-box-link-wrap{border-top:0px solid var(u002du002dglobal-palette7, #eeeeee);border-right:0px solid var(u002du002dglobal-palette7, #eeeeee);border-bottom:0px solid var(u002du002dglobal-palette7, #eeeeee);border-left:0px solid var(u002du002dglobal-palette7, #eeeeee);}}@media all and (max-width: 767px){.kt-info-box8893_467b93-1c .kt-blocks-info-box-link-wrap{border-top:0px solid var(u002du002dglobal-palette7, #eeeeee);border-right:0px solid var(u002du002dglobal-palette7, #eeeeee);border-bottom:0px solid var(u002du002dglobal-palette7, #eeeeee);border-left:0px solid var(u002du002dglobal-palette7, #eeeeee);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box8893_467b93-1c\"><span class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-left kt-info-halign-left\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_chevron-circle-right kt-info-svg-icon\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><p class=\"kt-blocks-info-box-text\">Cr\u00e9er des liens avec les membres de l\u2019organisation, peu importe leur niveau hi\u00e9rarchique;<\/p><\/div><\/span><\/div>\n<style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box8893_fa2c4b-45 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box8893_fa2c4b-45 .kt-blocks-info-box-link-wrap{border-top:0px solid var(u002du002dglobal-palette7, #eeeeee);border-right:0px solid var(u002du002dglobal-palette7, #eeeeee);border-bottom:0px solid var(u002du002dglobal-palette7, #eeeeee);border-left:0px solid var(u002du002dglobal-palette7, #eeeeee);border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:0px;padding-left:0px;}.kt-info-box8893_fa2c4b-45 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box8893_fa2c4b-45 .kt-info-svg-icon-flip, .kt-info-box8893_fa2c4b-45 .kt-blocks-info-box-number{font-size:28px;}.kt-info-box8893_fa2c4b-45 .kt-blocks-info-box-media{color:var(--global-palette1, #3182CE);border-radius:200px;overflow:hidden;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:20px;margin-bottom:0px;margin-left:0px;}.kt-info-box8893_fa2c4b-45 .kt-infobox-textcontent h2.kt-blocks-info-box-title{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box8893_fa2c4b-45 .kt-infobox-textcontent .kt-blocks-info-box-text{color:var(--global-palette2, #2B6CB0);}.wp-block-kadence-infobox.kt-info-box8893_fa2c4b-45 .kt-blocks-info-box-text{font-size:var(--global-kb-font-size-md, 1.25rem);font-weight:bold;}.kt-info-box8893_fa2c4b-45 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box8893_fa2c4b-45 .kt-blocks-info-box-link-wrap{border-top:0px solid var(u002du002dglobal-palette7, #eeeeee);border-right:0px solid var(u002du002dglobal-palette7, #eeeeee);border-bottom:0px solid var(u002du002dglobal-palette7, #eeeeee);border-left:0px solid var(u002du002dglobal-palette7, #eeeeee);}}@media all and (max-width: 767px){.kt-info-box8893_fa2c4b-45 .kt-blocks-info-box-link-wrap{border-top:0px solid var(u002du002dglobal-palette7, #eeeeee);border-right:0px solid var(u002du002dglobal-palette7, #eeeeee);border-bottom:0px solid var(u002du002dglobal-palette7, #eeeeee);border-left:0px solid var(u002du002dglobal-palette7, #eeeeee);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box8893_fa2c4b-45\"><span class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-left kt-info-halign-left\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_chevron-circle-right kt-info-svg-icon\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><p class=\"kt-blocks-info-box-text\">Analyser l\u2019efficacit\u00e9 des processus;<\/p><\/div><\/span><\/div>\n<style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box8893_d93d62-2b .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box8893_d93d62-2b .kt-blocks-info-box-link-wrap{border-top:0px solid var(u002du002dglobal-palette7, #eeeeee);border-right:0px solid var(u002du002dglobal-palette7, #eeeeee);border-bottom:0px solid var(u002du002dglobal-palette7, #eeeeee);border-left:0px solid var(u002du002dglobal-palette7, #eeeeee);border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:0px;padding-left:0px;margin-bottom:var(--global-kb-spacing-lg, 3rem);}.kt-info-box8893_d93d62-2b .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box8893_d93d62-2b .kt-info-svg-icon-flip, .kt-info-box8893_d93d62-2b .kt-blocks-info-box-number{font-size:28px;}.kt-info-box8893_d93d62-2b .kt-blocks-info-box-media{color:var(--global-palette1, #3182CE);border-radius:200px;overflow:hidden;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:20px;margin-bottom:0px;margin-left:0px;}.kt-info-box8893_d93d62-2b .kt-infobox-textcontent h2.kt-blocks-info-box-title{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box8893_d93d62-2b .kt-infobox-textcontent .kt-blocks-info-box-text{color:var(--global-palette2, #2B6CB0);}.wp-block-kadence-infobox.kt-info-box8893_d93d62-2b .kt-blocks-info-box-text{font-size:var(--global-kb-font-size-md, 1.25rem);font-weight:bold;}.kt-info-box8893_d93d62-2b .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box8893_d93d62-2b .kt-blocks-info-box-link-wrap{border-top:0px solid var(u002du002dglobal-palette7, #eeeeee);border-right:0px solid var(u002du002dglobal-palette7, #eeeeee);border-bottom:0px solid var(u002du002dglobal-palette7, #eeeeee);border-left:0px solid var(u002du002dglobal-palette7, #eeeeee);}}@media all and (max-width: 767px){.kt-info-box8893_d93d62-2b .kt-blocks-info-box-link-wrap{border-top:0px solid var(u002du002dglobal-palette7, #eeeeee);border-right:0px solid var(u002du002dglobal-palette7, #eeeeee);border-bottom:0px solid var(u002du002dglobal-palette7, #eeeeee);border-left:0px solid var(u002du002dglobal-palette7, #eeeeee);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box8893_d93d62-2b\"><span class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-left kt-info-halign-left\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_chevron-circle-right kt-info-svg-icon\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><p class=\"kt-blocks-info-box-text\">Favoriser l\u2019am\u00e9lioration continue dans tous les secteurs de l\u2019entreprise.<\/p><\/div><\/span><\/div>\n\n<p>A successful Gemba walk involves 7 steps. Read on to learn what they are.<\/p>\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-2-color\"><strong><strong>Step 1: Get ready<\/strong><\/strong><\/mark><\/h3>\n\n<p>Before going out into the field, identify the aspects you want to focus on, like productivity, safety, bottlenecks, communication between team members, or problems or challenges to overcome.<\/p>\n\n<p>If you\u2019re a manager visiting a specific area, take the time to gather information about it, like performance indicators and the results of the latest workplace happiness index survey. This will help you ask the employees on the ground more relevant questions.<\/p>\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-2-color\"><strong><strong><strong>Step 2: Invite others<\/strong><\/strong><\/strong><\/mark><\/h3>\n\n<p>Surrounding yourself with a team of people from different sectors and hierarchical levels will give you access to a variety of perspectives. The other people might notice something you\u2019ve missed or approach an issue from a different angle.<\/p>\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-2-color\"><strong><strong><strong>Step 3: Observe and ask questions<\/strong><\/strong><\/strong><\/mark><\/h3>\n\n<p>Ready to start your walk and meet with your team? Now it\u2019s time to observe and ask the questions you prepared in Step 1. Of course, feel free to improvise based on what you see.<\/p>\n\n<p>Make sure your questions are open, clear, and simple. That way, you\u2019ll get relevant, useful answers. Examples:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Why is the preventive maintenance and checklist sheet located in this specific place?<\/li>\n\n\n\n<li>How are you involved in the day-to-day maintenance of machinery and tools?<\/li>\n\n\n\n<li>How long does our equipment spend in unscheduled downtime each day?<\/li>\n<\/ul>\n\n<p>Last but not least, be empathetic, open-minded, and a good listener.<\/p>\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-2-color\"><strong><strong><strong>Step 4: Observe, don\u2019t manage<\/strong><\/strong><\/strong><\/mark><\/h3>\n\n<p>Remember, you\u2019re an observer, not an investigator. The main purpose of the walk is to get closer to your employees and understand their realities, challenges, and issues.<\/p>\n\n<p>Show them that you\u2019re not there to manage them, but to observe and help them find solutions to their problems.<\/p>\n\n<p>Finally, memory isn\u2019t infallible, so don\u2019t rely exclusively on that. It\u2019s a good idea to take notes.<\/p>\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-2-color\"><strong><strong><strong>Step 5: Examine your findings<\/strong><\/strong><\/strong><\/mark><\/h3>\n\n<p>Once the walk is over, it\u2019s time to consider what you\u2019ve learned from your observations, questions, and discussions. You\u2019ve identified strengths and areas for improvement: an irritant to correct, a communication problem to resolve, a step in a process to improve\u2026<\/p>\n\n<p>There\u2019s no need to rush into finding a solution and applying it immediately. Instead, let the people involved find their own solution, while showing them that you\u2019re there to support them.<\/p>\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-2-color\"><strong><strong><strong><strong>Step 6: Plan your next Gemba walk<\/strong><\/strong><\/strong><\/strong><\/mark><\/h3>\n\n<p>A Gemba walk isn\u2019t meant to be one-and-done event. You should try to schedule walks on a regular basis. How often, exactly? There\u2019s no right or wrong answer. It really depends on your company and factors like its size, industry, and specific concerns.<\/p>\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-2-color\"><strong><strong><strong><strong><strong>Step 7: Collect employee feedback<\/strong><\/strong><\/strong><\/strong><\/strong><\/mark><\/h3>\n\n<p>The last thing you want is for your employees to think you\u2019re watching them, which is why this last step is so important in bringing your Gemba walk full circle.<\/p>\n\n<p>Share your findings with the employees you met. Start with the strengths and then move on to the areas in need of improvement. Do they agree with you? Do they have anything to add?<\/p>\n\n<p>Then, invite them to use their creativity to find solutions. They\u2019ll feel much more involved and recognized than if you arrive with an action plan.<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p>Now you know all the steps to a successful Gemba walk. All you have to do is follow them and reap the benefits!<\/p>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p>by <em><strong>Bernard Gagnon<\/strong><\/em><br\/>Master Six Sigma Black Belt,<br\/>Professional Scrum Master PSM I<\/p>\n<style>.kt-svg-icons8893_8bda8d-a1 .kt-svg-item-0 .kb-svg-icon-wrap{color:var(--global-palette4, #2D3748);font-size:50px;}.wp-block-kadence-icon.kt-svg-icons8893_8bda8d-a1{justify-content:flex-start;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons8893_8bda8d-a1 alignnone\"><style>.kt-svg-item-8893_cec58f-4d .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-8893_cec58f-4d .kb-svg-icon-wrap{color:#0077b5;font-size:35px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-8893_cec58f-4d\"><a href=\"https:\/\/www.linkedin.com\/in\/bgagnon46\/\" class=\"kt-svg-icon-link\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fa_linkedin\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"\/><\/svg><\/span><\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The 5S, Kaizen, and Kanban methods, the Six Sigma approach, just-in-time production\u2026 these are just a few of the tools and methodologies used in LEAN management. Now, we\u2019re going to add the Gemba walk. What does Gemba mean? What is a Gemba walk? What are the keys to a successful Gemba walk? Let\u2019s find out!&#8230;<\/p>\n","protected":false},"author":3,"featured_media":8897,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[76],"tags":[],"class_list":["post-8913","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-post"],"_links":{"self":[{"href":"https:\/\/campuslean.gumstaging.fr\/en\/wp-json\/wp\/v2\/posts\/8913","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campuslean.gumstaging.fr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/campuslean.gumstaging.fr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/campuslean.gumstaging.fr\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/campuslean.gumstaging.fr\/en\/wp-json\/wp\/v2\/comments?post=8913"}],"version-history":[{"count":5,"href":"https:\/\/campuslean.gumstaging.fr\/en\/wp-json\/wp\/v2\/posts\/8913\/revisions"}],"predecessor-version":[{"id":9327,"href":"https:\/\/campuslean.gumstaging.fr\/en\/wp-json\/wp\/v2\/posts\/8913\/revisions\/9327"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/campuslean.gumstaging.fr\/en\/wp-json\/wp\/v2\/media\/8897"}],"wp:attachment":[{"href":"https:\/\/campuslean.gumstaging.fr\/en\/wp-json\/wp\/v2\/media?parent=8913"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/campuslean.gumstaging.fr\/en\/wp-json\/wp\/v2\/categories?post=8913"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/campuslean.gumstaging.fr\/en\/wp-json\/wp\/v2\/tags?post=8913"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}